One employee stands out from the rest at Genuine Support Services Australia, he may not answer phones, file paperwork, or attend team meetings, but his presence is felt in every corner of the office. His name is Hank, and he’s the official HQ watchdog - though “watchdog” might be a bit of a stretch for a pup who prefers playtime and cuddles to patrolling the premises.


Hank, a small but mighty force in the office, is more than just a pet. He’s a beloved member of the team; a furry companion who brings warmth and joy to everyone he meets.
His routine is simple but sacred, and each person at in the office has their role in keeping Hank happy. When Claire, Hank’s mum, isn’t around, it’s Nat who takes over - she’s the designated supplier of treats and cuddles, a role she takes seriously
Adam, on the other hand, is Hank’s big brother in all but name - rough play is their specialty, with Adam providing the kind of wrestling and romping Hank craves.
Bee is the runner in Hank’s life - the hallway races they have together been legendary, with Hank’s tiny legs working overtime to keep up with her. For Hank, there’s nothing quite like sprinting down the hall with Bee by his side, his tail wagging furiously as he revels in the chase.
And then there’s the mail carrier, to Hank, the mailman is a fearsome foe, someone who must be scared away at all costs. Hank has developed a particular technique for managing this intruder—he growls from a safe distance, letting the mail carrier know he means business. But if the mail carrier gets too close? Well, Hank is quick to retreat, running away in a flurry of paws and panic - it’s a delicate masculine balance, but one that Hank seems to have mastered.
Of course, there are moments when Hank’s tough-guy persona slips, take the time he spotted his own reflection in the office window. For a brief moment, Hank was convinced that another dog—an intruder, no doubt—was staring him down. His response? Bark, of course, then bravely retreat behind Claire. After all, that tiny dog in the mirror couldn’t possibly be him, right?

Hank sees himself as a big dog, the chairperson of the board, and that reflection in the office window does not fit his self-image at all.
When it comes to making tough choices, Hank’s priorities are clear - given the option between guarding the office and chasing a mouse, you might think he’d stick to his watchdog duties. But Hank has other plans. His real target? The squeaky hippo toy - it’s his favourite thing to attack, creating noise and mayhem that annoys everyone in the office. (Just the way Hank likes it) There's nothing quite like the satisfaction of making the squeaky hippo squeal.
Despite his occasional bouts of bravery, Hank takes his security naps just as seriously as the rest of his duties. His favourite spot is on the sofa or under Claire’s desk, where he can keep an eye on her without straying too far from his comfort zone. Even when he’s napping, Hank remains vigilant—or so he’d like everyone to believe.

Hank really doesn’t like being woken up from his afternoon nap
Studies have shown that dogs in the workplace reduce stress and promote a sense of calm. It’s hard to feel stressed when there’s a happy, wagging tail nearby. Petting Hank (or any therapy dog, for that matter) has been linked to lower levels of stress hormones and improved well-being for everyone in the office.
The bond between human and dog is powerful, and Hank is living proof of that. At the end of the day, Hank may not be the world’s most fearsome watchdog, but he’s certainly the most lovable.
His antics keep everyone entertained, his cuddles are always appreciated, and his presence is a reminder that sometimes, the best way to guard an office is with a little love.
And if Hank ever decides to take a break from his squeaky hippo battle to give a serious bark, well, you can bet everyone will be laughing behind him as he hides behind Claire!